Billing and Insurance
We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 45 days their portion is paid the account is not taken care of, we'll look to you for final settlement of your bill.
Otherwise, we accept:
- Cash
- Check
- Money Order
- VISA
- MasterCard
- American Express
- Discover
If you have insurance:
Plateau Medical Center accepts most of the major providers. Contact the Business Office Department at 304-469-8638 to see if your provider is accepted.
If you don't have insurance:
No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.
If you can't pay your bill, we can help. You may be eligible for financial assistance programs. Contact our Business Office at (304) 469-8638 or visit essconnection.com for more information.
For billing inquiries, please contact:
Cashier: (304) 469-8636
Medicaid: (304) 469-8637
Medicare: (304) 469-8622
All other Insurance Plans:
- A-L (304) 469-8609
- M-Z (304) 469-8638
Medicaid eligibility questions - (304) 469-8633
Questions?
Have your patient number and date of the hospital visit you have a question about handy, and contact:
Business Office
(304) 469-8638